Hope
Full Brief
Get 5% discount at checkout
Free shipping for orders over €50
Free exchange within 14 days
SIZE TABLE
Our goal at BonBon Lingerie is to help you find your dream lingerie and underwear. The first step is to find your right size. We therefore recommend that you take your measurements and then compare them with the size chart below.
BRA SIZES
| Size | 70 | 75 | 80 | 85 | 90 | 95 |
|---|---|---|---|---|---|---|
| Underbust measurement | 68-72cm | 73-77cm | 78-82 cm | 83-87 cm | 88-92 cm | 93-97 cm |
| Chest circumference | ||||||
|---|---|---|---|---|---|---|
| A cup | 82-84 cm | 87-89 cm | 92-94 cm | 97-99 cm | 102-104 cm | 107-109 cm |
| B Cup | 84-86 cm | 89-91 cm | 94-96 cm | 99-101 cm | 104-106 cm | 109-111 cm |
| C Cup | 86-88 cm | 91-93 cm | 96-98 cm | 101-103 cm | 106-108 cm | 111-113 cm |
| D Cup | 88-90 cm | 93-95 cm | 98-100cm | 103-105 cm | 108-110 cm | 113-115 cm |
| E Cup | 90-92 cm | 95-97 cm | 100-102 cm | 105-107 cm | 110-112cm | 115-117 cm |
| F Cup | 92-94 cm | 97-99 cm | 102-104 cm | 107-109 cm | 112-114 cm | 117-119 cm |
SIZES XS-XXL
| Size | XS | S | M | L | XL | XXL |
|---|---|---|---|---|---|---|
| Underbust | 68-72cm | 73-77cm | 78-82 cm | 83-87 cm | 88-92 cm | 93-97 cm |
| Hips | 88-92 cm | 92-96 cm | 96-100cm | 100-104 cm | 104-108 cm | 108-112 cm |
CARE INSTRUCTIONS
BonBon Lingerie products are crafted with the utmost care and attention to detail so that you can enjoy a fantastic wearing experience. To give your lingerie the best possible care, we recommend hand washing each product in lukewarm water with a gentle detergent and then rinsing with cold water. Your lace lingerie will thank you for such careful treatment. If you still decide to machine wash the lingerie, then you should use a laundry bag. Washing machines often damage the structure of a bra and wash out the colors, causing your lingerie to lose its shine and original shape over time. So if you decide to use a washing machine, put your lingerie in a laundry bag and select a gentle washing program to avoid damage.
SHIPPING
We now ship to almost every country in the world. If applicable, duties and taxes will be included in the final price at check out and your order will be shipped DDP (Delivered Duty Paid). For countries outside the EU, Canary Island, Ceuta and Melilla the orders will be shipped out DDU (Delivered Duty Unpaid). DDU indicates that the seller must cover any additional fees, including duties, import clearance, and any taxes.
Please note that shipping fee will be calculated at the checkout based on the shipping destination. We offer free shipping for UK from 50£ and in Germany on orders over 50€. The shipping is free from 150€ for countries: Latvia, Lithuania, Finland, Sweden. Rest for the world the sipping is free from 250€.
You can track your order using our BonBon Lingerie tracking portal which will be forwarded to you by e-mail after a successful purchase. If you have any questions regarding our tracking portal, please write us at dessous@bonbonlingerie.com.
INTERNATIONAL ORDERS PARCEL MACHINE OR PICKUP POINT
| Country / Region | Shipping costs | Free Shipping From | Transit time |
| Latvia |
4€ DPD |
From 150€ | 1-3 days |
| Lithuania |
4.5€ DPD |
From 150€ | 1-3 days |
| Finaland |
7.9€ DPD |
From 150€ | 1-4 days |
| Sweden | 8.7€ DPD | From 250€ | 1-4 days |
|
Netherlands, Germany, Belgium, Luxembourg, Slovenia |
16.1€ DPD | From 250€ | 2-6 days |
| Denmark, Poland, Slovakia, Czech Republic, Hungary | 14.4€ DPD | From 250€ | 2-6 days |
| Austria, Ireland, Spain | 21.8€ DPD | From 250€ | 4-7 days |
| France | 29.2€ DPD | From 250€ | 5-7 days |
INTERNATIONAL ORDERS COURIER
| Country / Region | Shipping costs | Free Shipping From | Transit time |
| Latvia | 6.1€ DPD | From 150€ | 1-2 days |
| Lithuania | 6.9€ DPD | From 150€ | 1-2 days |
| Finland | 13.3€ DPD |
From 150€ |
1-4 days |
| Sweden | 14.4€ DPD | From 250€ | 1-4 days |
|
Netherlands, Germany, Belgium, Luxembourg, Slovenia |
13.7€ DPD | From 250€ | 2-6 days |
| Denmark, Poland, Slovakia, Czech Republic, Hungary | 11.5€ DPD | From 250€ | 2-6 days |
| Austria, Ireland, Italy, Spain | 16.4€ DPD | From 250€ | 4-7 days |
| Bulgaria, Croatia, France, Romania |
22.5€ DPD 24.05€ TNT |
From 250€ | 4-7 days |
| United Kingdom | 24.05€ TNT | From 50£ | 2-6 days |
| Norway, Switzerland |
30.05€ DPD 28.06€ TNT |
From 250€ | 2-6 days |
REST OF THE WORLD
| Country / Region | Shipping costs | Free Shipping From | Transit time |
| Andorra, Vatican City, Monaco, San Marino, Liechtenstein | 24.05€ TNT | From 250€ | 2-6 days |
| Turkey, Ukraine | 28.06€ TNT | From 250€ | 2-6 days |
| Azerbaijan, Albania, Armenia, Bosnia and Herzegovina, Cyprus, Faroe Islands, Georgia, Gibraltar, Iceland, Kosovo, Malta, Moldova, Montenegro, Serbia | 29.95€ TNT |
From 250€ |
2-6 days |
| Benin, Brazil | 31.20€ TNT | From 250€ | 2-6 days |
|
Pakistan, China, Hong Kong SAR, India, Indonesia, Japan, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, United Arab Emirates, Vietnam |
31.25€ TNT | From 250€ | 2-6 days |
| Iraq, Israel, Egypt, Morocco, South Africa, Australia, New Zealand, Mexico | 38.20€ TNT | From 250€ | 2-6 days |
| Afghanistan, Bahrain, Bangladesh, Bhutan, Brunei, Christmas Island, Cocos Islands, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Lebanon, Macao SAR, Maldives, Mongolia, Myanmar (Burma), Nepal, Oman, Qatar, Saudi Arabia, Sri Lanka , Uzbekistan, Greenland, Guadeloupe, Mayotte, Algeria, Angola, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Congo - Brazzaville, Congo - Kinshasa, Djibouti, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Mozambique, Niger, Nigeria, Rwanda, Senegal, Seychelles, Sierra Leone, Tanzania, Togo, Tunisia, Uganda, Zambia, Zimbabwe , Anguilla, Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, British Virgin Islands, Cayman Islands, Costa Rica, Curacao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Martinique, Montserrat , Nicaragua, Panama, St. Barthelemy, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Trinidad & Tobago, Turks & Caicos Islands, Argentina, Bolivia, Chile, Colombia, Ecuador, French Guiana, Guyana, Paraguay, Peru, Suriname, Uruguay, Cook Islands, Fiji, French Polynesia, Kiribati, New Caledonia, Norfolk Island , Papua New Guinea, Samoa, Solomon Islands, Timor-Leste, Tonga, Tuvalu, Vanuatu, Wallis & Futuna | 41.40€ TNT | From 250€ | 2-6 days |
In case your order hasn't arrived within the expected delivery time or the tracking portal shows another error message, please contact us at
DELAYS
To avoid delays, please make sure the delivery address included in the order is correct. We always recommend that you check that the correct postcode, apartment number and other necessary information are provided so that the shipment will arrive on time without any obstacles. It is important to provide a telephone number so that the postal service provider can contact you if necessary. More than 95% of our international shipments arrive in less than 2 weeks, but it's worth noting that delivery can take up to 4 weeks under normal circumstances.
RETURNS & EXCHANGES
We have done our best to make the return process as easy and fast for our customers as possible. The return process depends on your chosen shipping method.
We accept returns that have been issued within 14 days of the receipt of your order. You have the right to withdraw from your purchase agreement if the items have not been used or damaged (the items can be used for the purpose of familiarisation and their suitability tested). The items also must be returned with all original tags attached. BonBon Lingerie offers a FREE RETURN service for all shipping destinations in European Union.
Currently we do not offer size exchanges on the same product or for another product of equivalent price. If you wish to exchange your product, please return the unsuitable product and place a new order on our website. You will be issued a refund as soon as the return will be issued in our warehouse.
To return a product:
- Go to the BonBon Lingerie Returns portal. The link will be sent to you via email once your order has arrived. In the "Order number or courier tracking" field, be sure to add a "#" before your order number, for example "#1234".
- Pack the product so that it cannot be damaged during transport. We recommend returning the products in the original transport packaging.
- Return the package according to the instructions in the returns portal.
PS! Special care must be taken when returning push-up bras as improper packaging can cause permanent damage. Please make sure you do not fold the cups on push-up bras.
REFUNDS
Refunds are processed within 14 working days of receipt onto the original method of payment. Shipping fees are not included in the refund.
If you have any questions regarding shipping, returns or exchanges, please contact our customer service team at dessous@bonbonlingerie.com. Our helpful team responds to inquiries within one business day.
